Lowongan kerja di PT. Mitracomm Ekasarana untuk beberapa posisi

PT. Mitracomm Ekasarana didirikan pada tahun 1999 sebagai anak perusahaan dari Phintraco Group, dengan kantor yang berlokasi di The East Building Lantai 16, Kawasan Mega Kuningan. Jl. Lingkar Mega Kuningan Kav. E3.2 No 1, Jakarta 12950, Indonesia
Pada akhir tahun 2006 PT. Mitracomm Ekasarana memperbesar usahanya dengan Contact Center Division, menyediakan Contact Center, Contact Center Training, Premium Video Contact Center, Business Process Services dan Hosted Contact Center.

IT Helpdesk
Job Desc :

  • Provide single contact of service enquiries and day to day support on all issues and requests related to the system and the services, including operation support ,technical advice, problem resolution, escalation, incident management, problem management and security management
  • via telephonic/web/email/fax enquiries.
  • Logging of service calls and documentation of all user requests and incident/problem resolutions.
  • Escalate problems to 2nd and 3rd level support with agreed SLA if necessary.
  • Trouble shooting PC hardware, notebook,PDA, Printer/print server,MS win, internet browser,standard microsoft software,lotus notes clients and other inhouse application problems
  • Able to work shift including weekends and public holidays.

Qualification

  • Male
  • Max age 30 years old
  • Diploma in computer science/electronics/IT or equivalent.
  • Have worked in related field for min 1 years in customer service/call centre
  • Have excellent communication, interpersonal and written skills in english

Untuk melamar silahkan klik DISINI

Call center
Kualifikasi :

  • Laki – Laki dan Perempuan
  • Usia Max 30 Tahun
  • berpendidikan D3 / SI (All Major)
  • IPK Min.2.75
  • Berpengalaman di call center perbankan min 1 Tahun
  • Mengerti Produk Perbankan
  • Berpenampilan menarik
  • Dapat berkomunikasi dengan baik
  • Mampu mengoperasikan komputer (MS Office)
  • Penempatan kerja Jakarta Pusat, Jakarta Barat dan Jakarta Selatan

Tugas

  • Handling complaint
  • Menyelesaikan case dari Customer
  • Memberikan Informasi yang dibutuhkan Customer

Untuk melamar silahkan klik DISINI

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